Terms and Conditions

MAKERS’ MOMENTUM CLUB – Membership Terms & Conditions

Our core ethos for Makers’ Momentum Club is to provide an online platform with access to online training, courses, resources and other content for artists and makers who would like to turn their creative work into a business.

This document details from the outset the way in which we will deliver our services to you. If you are planning to join Makers’ Momentum Club, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

Membership Terms & Conditions (‘Terms’): Key Details

These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms.

The Terms set out below apply to the services offered by Small Village Big Business Ltd t/a Maker’s Business Toolkit. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which Small Village Big Business Ltd t/a Maker’s Business Toolkit (“we”, “our” or “us”) provide services to you, as purchaser of the Membership.

These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract. 

Please be aware that we may update these Terms at any time. Your continued use of the Membership indicates your acceptance of the terms and agreement to any changes. 

Membership Outline

Makers’ Momentum Club is a membership platform that provides online training, courses, resources and other content for artists and makers who would like to turn their creative work into a business.

The Membership is an ongoing commitment where you can get regular support and guidance. 

The aim is to support people who make physical products from their artwork to consistently generate income from sales of those products.

Whilst the content may be useful for other small business owners, the Membership is best suited to artists, handmade makers and craftspeople in their first 5 years of business.


You must be over 18 to register as a Member and you must either have a business already or have the intention of starting one within the next 12 months.

Membership Specifics

There are four core elements to the Membership:

Maker’s Business Foundation

Maker’s Business Foundation is a 48 lesson course. All lessons are available inside the members area of the website.

Although the course is designed to be watched one lesson a week for 48 weeks, members can access all content immediately and will retain access for as long as they have an active membership.

Question and Answer Sessions

Each month you will get the chance to ask questions about your business and get feedback on your website or online store(s) on a live Q&A call.

We will answer questions submitted in advance first, and will also answer questions asked on the call if there is time.

The calls will take place in the community and the replays will be available to watch in the members area of the website.

Self Study

In addition to the Maker’s Business Foundation course and live Q&As there will be additional training resources available for members to consider in their own time.

We have a library of online training, courses, resources and other content relating to creating and growing a creative business. New content is added regularly

This content is available to watch inside the members area of the membership website.

The content will be available on an ongoing basis and will generally only be removed if the content is no longer relevant or accurate.

Members will will retain access for as long as they have an active membership.

For best results you should work through the course content in your own time. Failure to do so may limit your ability to learn from the tips and guidance shared in the live sessions. The content of all resources and training will be provided in English, translations are not available.

Private Community

You will have access to the Makers’ Momentum Club Community (the “Community) to support you during the Membership.

The intention of the Community is to provide community support and access to connect with a network of individuals at a similar stage of building their maker or handmade business and who are facing similar challenges. 

From time to time, Nicola may post and offer support in the Community but there is no guarantee that posts will be responded to immediately.

Please be advised that whilst we hope that you will be able to utilise the Community, we make no guarantees as to the availability of the Community and/or the content within the Community at any time. Therefore, always ensure that you have back-up copies of any information shared within the Community.


It is requested that at all times your behaviour towards others is polite and respectful. All members must read and agree to our Community Guidelines and adhere to them when posting or commenting in the Community

We reserve the right to limit your ability to participate in the Makers’ Momentum Club Community if you do not follow the Community Guidelines.

In addition, should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect. 

Each person is responsible for their own behaviour and we will not be held responsible for the behaviour or actions of any other Members.

Membership Fees and Payment Terms

The cost of the Membership is set at the time you subscribe and is inclusive of VAT/Taxes.

On subscription you will agree to monthly payments via Paypal or Stripe. The Membership is an ongoing monthly or annual subscription and payment will be taken on the same day each month or each year respectively

We reserve the right to change the content and delivery of the services within the membership and the associated price point at any time. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. We shall never increase your membership fees without providing at least 28 days’ notice and without providing you with advance notification.

Refunds and Cancellation

It is our aim that you will be completely happy with the Membership and find the content and community helpful. However, we appreciate that there may come a time when you wish to leave the Membership. 

As you have instant access to the Membership resources you will not be entitled to a refund of your subscription fees should you join and then wish to leave.

Please consider the detail of the Membership carefully before purchasing and get in touch to ask any questions about suitability.

You will not be entitled to a refund if you change your mind. Your statutory refund rights are not affected. 

You may cancel your subscription at any time from the My Account page of the online classroom. Please make sure you receive a confirmation email or contact support@makersbusinesstoolkit.com to confirm that your subscription has been cancelled.

When you cancel you will no longer have access to the Membership, including all content and community resources, once your current membership period is completed.

No partial refunds are given should you cancel an annual subscription before your renewal date, however you will retain access to the Membership until the end of your annual payment term.

It is entirely your responsibility to ensure that you cancel your subscription in good time should you no longer require access to the Membership and do not wish to be billed further. All membership subscription fees are non refundable.

As a courtesy we will send you some reminder emails to let you know that your membership will renew soon. Regardless of whether you receive these emails or not, it remains your sole responsibility to monitor your renewal date and cancel if you do not wish to renew.

We reserve all rights to cancel the programme for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month or year as applicable. Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect

Contact and Schedule

It is the intention that the Membership will run continuously and that any training material, live sessions and content will be provided as set out above. Should an unforeseen reason arise which causes a session(s) to be postponed they will be re-arranged as soon as possible. 

Throughout the Membership we will be available by email at support@makersbusinesstoolkit.com We will respond as soon as possible, and within 2 business days. You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.


The aim of the Membership is that by working through the courses and actively participating in the Community, you will have new information and perspectives on running your business.We make no guarantees or claims as to the success of any member. Each individual is unique and their abilities are unique to them.

All training provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership.We are not responsible for any loss of opportunity or any investments which you make.

No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately. 

We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Membership.

Limitation of Liability and Indemnification

To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).

If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.

Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law. 

You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter. Your personal data is protected as set out in our privacy policy which can be found at https://makersbusinesstoolkit.com/privacy-policy.

By providing your personal data you agree to the terms of our privacy policy. 

During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.  You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership, you remain bound by the confidentiality and privacy obligations.

Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured. 

Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately, and provide notification of the same as soon as possible to support@makersbusinesstoolkit.com

Intellectual Property

During your time as a Member you will be provided with course materials, training videos and live training. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties. We retain and reserve all of our copyrights.


You agree that whilst in Membership, and for a period of 6 months following termination or cancellation of your Membership, you shall not use the confidential information revealed to you for any commercial purpose. In addition, you shall not elicit or entice away any current or potential members by sending “Friend Requests” or otherwise targeting them. You also agree not to become involved in any capacity with any business concern which is in, or tends to be in, direct competition with us


In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us. 

Errors and Inaccuracies

There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.


These Terms are governed by the laws of England and Wales. The English Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.


If you have a complaint about the Membership this should be made to made in writing to Nicola Taylor via email to support@makersbusinesstoolkit.com


We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.

Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail. 

If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

No provision within these Terms shall be enforceable by any third party.

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.